![]() ![]() From the home screen of your Roku, press the star (*) button on your Roku remote.To turn off the volume mode and audio leveling on your Roku device, simply follow the following steps: The solution is to simply turn off volume mode and audio leveling from the settings. This audio desync issue, fortunately, is an issue that has been acknowledged by Roku, and a solution to the issue has been officially provided by Roku. Turn Off Volume Mode and Audio Leveling on your Roku It is best to get a replacement cable from a reputed brand from an authorized reseller like Bestbuy or Amazon.Īlso check the connections of the cable, whether it fits perfectly with the input ports and shows no sign of a loose connection. Make sure the cables match the required specifications. If you notice any red flags, change the cables. ![]() Any obstacle in its path of transfer will lead to a loss in signal, leading to a desync.Ĭheck the HDMI and power cables for any noticeable wear and tear. A faulty cable can cause a plethora of issues relating to audio and video desync.Ī cable is the transmission line of all signals from the Roku device to the external TV output. The cables are just as important as the hardware of the Roku device. In the case of internal damage, a visit to an authorized Roku service center can help solve any fixable issues and they will clean up the internals as well, getting rid of the dust. Alternatively, as an immediate fix, you can cover it up. If there are any holes or port deformations in the Roku device that aren't supposed to be there, contact Roku and get it patched. If there are any ruptures in the unit, there is a chance for dust to settle inside the device, triggering issues. This can affect all forms of Roku, be it their external streaming solutions or their inbuilt smart TVs.Ĭheck your Roku's body for any physical deformation or dents, including the input ports. Hardware issues can cause the Roku audio and video to be out of sync. Check Your Roku Hardware for Damagesīefore moving further, it is important to first check the basics and verify whether the issue is Roku's fault or something on your end.Īn audio desync is a very rudimentary problem with audio and video devices and can be caused by a number of reasons. Read on to find out how to troubleshoot your Roku with audio out-of-sync issues. If none of the above works, factory reset the Roku. ![]() If there are no signs of damage, turn off the volume mode and audio leveling, and power cycle the Roku. If your Roku audio is out of sync, check the hardware and cables. With a quick search, I got to know that this issue is a lot more common than I initially thought, paving the way for me to make this troubleshooting guide on fixing this issue. The sound would simply lag once the stream is paused and would refuse to sync back up automatically, leading to a frustrating viewing experience. Roku rarely disappoints when it comes to video streaming, but recently I have noticed some audio sync issues that somewhat hinder the experience. ![]()
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